Ask BII

Your guide to BII resources, helplines & expert advisors

Member Benefits

Dark navy circle with the BII logo in the center, and a orange hexagon with 5 leaves inside. Underneath it says 'since 1981', and around the circle saying inspire, develop and support, as well as 'keeping pubs thriving'

The British Institute of Innkeeping has been running for over 40 years, and today exists to provide its 13,500 members with key support to help their businesses thrive. Helping free traders, lessees and tenants from every area of the pub industry, be part of something bigger and join the BII. 

Explore all the benefits and services our membership will provide you, that will not only save you time, but ensure you’re prepared for every eventuality.

Expert Helplines

BII Members have access to our 9 Expert Helplines whenever you need them. Simply call the helpline number, dial the option you need and talk to a professional who can help!

Our advisors are on hand during office hours to offer expert advice with a tailored approach to each query.

Trusted Partners

Our online directory of trusted suppliers ensures you’re never more than a click away from being in touch with the latest products and services to help you streamline your business. With our Trusted Partners, you get access to special discounts only available to BII Members.

Our Trusted Partners

With suppliers spanning EPoS tills, Wi-Fi & technology, training & e-learning, entertainment and much more, our directory is sure to save you time and improve your bottom line.

Industry Advice

A national network of Independently Accredited Advisors for the licensed trade.

The accreditation scheme has been designed to provide trusted advisors who meet the highest standards of professionalism, have full liability insurance, the appropriate professional skills and expertise, and industry experience. Ensuring licensees can access effective independent advice to start, protect and develop their businesses with confidence.

Staff Contract Builder

Make on-boarding staff that little bit easier with our online Staff Contract Builder. With unlimited use and access, our online builder creates contracts for you that are regularly updated to meet compliance requirements. Our tool uses the expertise of legal teams with extensive industry experience, so you don’t have to worry about getting it right. Using our contract builder can save you the cost of your membership and more!

Keeping you up to date with news

It’s important to stay up to date with industry news, to help you and your pub thrive in the every day. We provide multiple avenues of information, from our short e-newsletters to our more in-depth magazine interviews with industry leaders. We also make sure to keep you up to date with all Government changes, in quick to digest articles.

Weekly Newsletter

Quarterly Magazine

CEO Updates

Member Surveys

Industry Insights

Podcasts