I use the BII website and enjoy reading the BII News magazine, it’s a really good service.
The BII exists to support our incredible industry, so that pubs across the country can continue to thrive.
Here are some of the things our members have said about us and the support we offer:
I use the BII website and enjoy reading the BII News magazine, it’s a really good service.
I regularly use the BII’s HR services for issues I encounter, the HR helpline is a fantastic service and the BII’s staff contract builder allows me to keep everything up to date with ease.
I used the BII staff contract builder which was brilliant. Put me at ease knowing I was being compliant. It was a bonus that I didn’t have to spent any money .
Having recently gone into a pub, I have made good use of the Trusted Partner page. It has been really helpful when looking for suppliers who I know are tried and tested.
I have been a BII member before and I was always very happy with it. I’ve returned and I’m still very happy.
I love getting the BII News magazine on my doorstep every few months, its very informative with a lot of news and advice.
I have used the BII helplines many times and they have always provided a great service.
I always check your website for different information I might need for my business. You guys are brilliant!
I have been in the industry my whole life, and I still really enjoy it whenever it lands on my doorstep. Each page has great information. The emails I get are also great and pertinent to what’s going on at the right time.
The information found through the BII website has always been useful. I’ve had great value from my BII membership.
I use the BII membership, the website is really handy when I need to look something up. If I am unsure on something, the website has the information or points me in the right direction!
The BII were very helpful with problems I had and they were able to direct me to the correct place for help.
What the BII are doing is really great. And because of them I have been able to share their wellbeing helpline, the LTC, with my staff.
I use the BII’s HR and Employment helpline with Bhayani Law quite a bit to ask them questions, they are perfect!
We used the employment helpline in the summer and they were very helpful and helped resolve the issue.
I appreciate the BII’s effort to call the members every 3-4 months to check up with how I am. I think you guys are brilliant!
I have used the contract builder and it has saved me so much time and money. I enjoy reading through the emails that get sent to me as there is always lots of useful information to read about.
Used the BII’s staff contract builder, I thought it was really straight forward and easy to use. I appreciate how user friendly it was to work with.
Having recently used the BII’s HR helpline, they were able to answer all my queries brilliantly, and were really helpful
Having recently used Melrose Accountants I found them to be very experienced and supportive. Being new to the trade this year I was very impressed with Caroline Wilson, she was knowledgable and friendly and was able to offer me a lot of guidance. Caroline really was more than just an accountant, brilliant.
I think you guys are brilliant, always helps to know that I can always count on the BII whenever I have a question that I’m not too sure of the answer. Having used the legal helpline in the past I would recommend this to others, they are brilliant.
I appreciate how the BII are always finding ways to help and support the industry. The emails that the BII send out are always very informative.
The staff contract builder on the BII website is amazing, so easy to use and saved us paying someone else to do this.
I have used the BII’s HR helpline during disciplinaries – it’s very helpful and lets me make sure I’m doing the right thing
With my BII Membership I have used the staff contract builder many times. It saves me time and is easy to use.
I have found the HR helpline to be really useful and very insightful. The website is also very self explanatory so if I do need anything I can always find it as it is very easy to navigate. I also did the PEAT course, which was very straightforward and very informative.
We have always been very happy with our service received from the BII, in particular the service we received from the Pub Company. It is fantastic.
I know where everything is and I find all the emails very useful as is so much info about what’s happening with the trade. Its nice to feel that you have a back up!
I belong to a few institutions and organisations in the trade and, for me, the BII has been by far the best one I’ve joined.
I am so happy with my membership, I use it to keep all my HR up to date with the staff contract builder. I have used the HR helpline for any queries I have had and they have always been able to help.
Knowing the BII are there is great. They are a safety blanket, just to know that there is someone there for me is one of the reasons I keep going.
I think your system is absolutely brilliant, this wouldn’t have been available when I was starting out. The website is a brilliant tool for licensees.
I have used the HR helpline to answer some queries I had, they were able to help us easily. I appreciate the BII’s support, worth the membership.
The website is very handy to have and has lots of information. I also found the contract builder self explanatory and easy to use.
I needed help with a complex employment issue, and your Trusted Partner, Bhayani Law, were absolutely brilliant.
The magazines are always informative and I have used the legal helpline twice which was brilliant both times.
I find the BII’s communications are great. It’s nice to know that there is always there, and I appreciate the regular check ins for my business.
I like receiving emails like INNFocus, the BII are really on the ball with everything that is going on
The BII’s HR and Employment helpline was really helpful, the information they gave was gold.
I always value the BII’s opinion! You always feel that you are being listened to. Keep doing what you are doing!
I have been using your contract builder a lot. I find it brilliant and very easy to use.
When I called the BII asking for recommendations for an accountant, they were able to give me loads. I chose one of their Accredited Advisors. Thanks for the recommendations!
I have used the staff contract builder multiple times, it is very helpful and really easy to use.
Joined as a junior member back in the early 90s, over 30yrs later, I’m still here!
The legal helpline provided fantastic service and was worth it’s weight in gold.
Its gives me peace of mind being a member of the BII, even though i may not have a chance to read every article, I do pay attention to the big headlines and, its a comfort that you are there if we need any support.
I get the magazine and it is very informative, and the BII are a great source for additional support.
I have found the emails I receive very useful, full of hints and tips and also provide me with access to a range of suppliers. Having used one of the trusted partners, I have been extremely pleased with the service. Not only were the quotes they provided very competitive but it was great to speak with someone so friendly who knew what they were talking about.
I find the InnFocus emails very informative, I enjoy reading them as well as the trusted partners emails.
We are very happy with the BII and everything they offer. We have used the HR line numerous times and they have always been very helpful.
I have used your HR helpline and in half an hour I have received all the help I needed with my problem. Incredibly useful.
I have recently used your Legal helpline and they gave me great advice. Found them very useful.
Having used the contract builder I can safely say it is the easiest contract tool I’ve ever used!
I have used your Trusted Partner page to find training for a staff member. Had emailed HIT Training and have since had a phone call and zoom call. Really easy process.
I have used the BII’s HR helpline which has been really helpful. The BII’s staff contract builder also came in really useful, and I will be using it again in the future.
Being able to create staff contracts using the BII’s staff contract builder has been so easy, a brilliant resource for members.
The BII’s legal helpline are exceptional, the advice they give is clear and helpful.
Having access to BII’s HR helpline that is so efficient, prompt and helpful is great.
We have always been very happy with our service received from the BII, in particular the service we received the PubCo helpline, it was fantastic.
Having used the BII’s HR helpline regarding a staff query, I received some great advice that answered all my questions.
When I need to find something, I know I can find it with the BII. There is so much information about what’s happening with the trade and its nice to feel that you have a back up!
Having regularly used the BII’s staff contract builder I have found it really helpful. It saves me both time and money which is fantastic.
Before, I didn’t know how to write a business plan, so I used the example the BII provide online. I found it very helpful, it guides you through and makes the whole process much easier.
The BII’s staff contract builder is very good, in fact, I’m going to use it again today!!
I have recently used the BII’s staff contract builder on your website, it was easy to access and gave clear instructions making it easy to follow
Having recently gone into a pub I have made good use of the Trusted Partner page. This has been really helpful when looking for suppliers who I know are tried and tested.
I have been using the BII’s staff contract builder which I have found very easy to use.The BII’s HR helpline has also been a great resource to have, they have been really helpful.
I’ve always used the BII’s staff contract builder. It’s easy to use and it explains everything you need to know.
I am very happy with all the services that BII is providing and find all the emails and BII News magazines very informative.
Knowing the BII are always there is great. They are a safety blanket, just to know that there is someone there for me is one of the reasons I keep going.
I think the BII’s system is absolutely brilliant, this wouldn’t have been available when I was starting out and it has so much information on it. The website is a brilliant tool for licensees.
I really enjoyed reading the BII News magazine, it is always very informative.
I used the BII’s HR helpline and got the advice I needed. It was nice to have the reassurance that I was doing the right thing.
The BII’s HR helpline is a great and useful tool to have. I also use the BII’s staff contract builder for any new staff members which is very good.
I found the BII’s HR helpline really helpful, they were able to answer my questions quickly and easily.
The BII emails we receive have given us some great ideas and offer a lot of support, we really look forward to having a read through them.
I have used a lot of bits from the BII website! I find the BII’s staff contract builder extremly helpful!
I have used the BII’s HR helpline to answer some queries I had, they were able to help us easily. I really appreciate the BII’s support.
The BII website is very handy to have and has lots of information. I also found the contract builder self explanatory and easy to use, it saved me a lot of time and effort.
I needed help with a complex employment issue and your trusted partner, Bhayani Law, were absolutely brilliant
I have completed some courses through BII Training to top up my knowledge and they have all been absolutely brilliant
The BII News magazines and emails the BII send are useful and are always a great read.
My BII membership is more than worth the money I pay for it. The BII’s legal helpline is a great resource to have access to and they are always able to answer my queries.
