I regularly use the BII’s HR services for issues I encounter, the HR helpline is a fantastic service and the BII’s staff contract builder allows me to keep everything up to date with ease.
Our 9 expert helplines are available to assist you with any query, concern, or issue – offering trusted support whenever you need it.
When using one of our helplines, a member of the team may ask for your BII membership number. This can be found on your membership dashboard.
Legal support tailored to your individual queries surrounding HR & employment, including grievance procedures, contract issues, and employment disputes.
Available to provide guidance on a wide range of professional and personal queries, John Gaunt & Partners are on hand to advise and support you with anything you need.
On the other end of the phone in case you need to discuss urgent licensing matters, such as your premises being put under threat of closure, or arranging to extend your operating hours.
Helping you deal with queries such as correspondence with Environmental Health Officers, food standards and fire safety.
Whether you’re looking to alter your Business Rates for a specific period or closure, or would like them to be reassessed alongside your new methods of operating, Harris Lamb are available to talk you through the process.
Clear guidance to help you move forward with any employment tax queries, including national insurance deduction, business expenses, employee benefits and termination/redundancy payments.
Arranged via Your BII Helpdesk team, a call with the BII can assist you to create a plan of action that could help you manage your relationship with your landlord or pub company. Previous queries have included things like inventory sales and Market Rent Option (MRO, going free of tie).
Unsure which helpline to call, or where you can access the most up to date advice? Your BII Helpdesk team are on hand to support you and can also give you a helpful run through of all your member benefits too! Our friendly team are also available via email at membership@bii.org
Whether you’re a server or sous-chef, bartender or brewer, The Licensed Trade Charity is always here when you need a little TLC, be it emotional support, specialist guidance or financial grants.
I regularly use the BII’s HR services for issues I encounter, the HR helpline is a fantastic service and the BII’s staff contract builder allows me to keep everything up to date with ease.
I have used the BII helplines many times and they have always provided a great service.
The BII were very helpful with problems I had and they were able to direct me to the correct place for help.
What the BII are doing is really great. And because of them I have been able to share their wellbeing helpline, the LTC, with my staff.
I use the BII’s HR and Employment helpline with Bhayani Law quite a bit to ask them questions, they are perfect!
We used the employment helpline in the summer and they were very helpful and helped resolve the issue.
I have used the contract builder and it has saved me so much time and money. I enjoy reading through the emails that get sent to me as there is always lots of useful information to read about.
Used the BII’s staff contract builder, I thought it was really straight forward and easy to use. I appreciate how user friendly it was to work with.
Having recently used the BII’s HR helpline, they were able to answer all my queries brilliantly, and were really helpful
I think you guys are brilliant, always helps to know that I can always count on the BII whenever I have a question that I’m not too sure of the answer. Having used the legal helpline in the past I would recommend this to others, they are brilliant.
I have used the BII’s HR helpline during disciplinaries – it’s very helpful and lets me make sure I’m doing the right thing
I have found the HR helpline to be really useful and very insightful. The website is also very self explanatory so if I do need anything I can always find it as it is very easy to navigate. I also did the PEAT course, which was very straightforward and very informative.
